F.A.Q. Shipment
You don't need to write us to find the answers to some your questions.
The Shipping Facts page gives you easy access to the answers of commonly and frequently asked questions.
To obtain a quick answer, simply click on the link below that relates to the subject that interests you.
Miscellaneous
Questions about payment
Questions about shipping
Q: Are your products fake?
A: All our products are 100% original coming directly from the biggest
medicine distributors worldwide, you feel this from the first shot of
juices or from the first tab!
Q: How long is the whole process of ordering and shipping?
A: Order confirmation with instructions for how to make payment is sent to
your email address automatically and immediately after you submit your
order. Once payment is received, we process and dispatch your order
within 1 business day. Shipping time will depend on various factors
such as method of our shipping, postal service efficiency, customs
clearance, international transit, etc., which is why we can only give
you an approximation based on our statistics and former experience.
Q: Why don't we have minimum order limit?
A: Because some people would like to check up us first or they want to have a first view of our products.
Q: What is the maximum amount I can order at one time?
A: We have any limits to how much you can order. However, you should
consult a qualified person regarding the quantity you would like to
order, since there may be import regulations on those specific products
in quantity.
Q: Is it legal to purchase these products?
A: Since laws differ from country to country, we recommend you to contact
a qualified lawyer regarding the regulations and restrictions of your
country.
Q: Are you a legitimate company?
A: We are a professional mail order service licensed to sell and
distribute pharmaceutical products. We have been established for over 6
years, supplying original, high-quality anabolic steroids and
bodybuilding related products, prescription-free over the Internet:
Anadrol, Sustanon, Winstrol, Dianabol, Deca durabolin, Provirone and
others.
Q: Can I buy your products through another way aside from the website?
A: Since we are specialized in internet mail ordering, our services are only available through our website.
Q: How can I contact you, make an order?
A: Since our services are optimized to be conducted online and worldwide, you are more than welcome to contact our sales department through our website and make an order by completing the form or sending
us and email which contains your address details, your order and
quantity if products.
Q: Do I need a prescription to order?
A: A prescription is NOT required to order our products.
Q: What is Extensive Customer Service?
A: We offer receive comprehensive order support and customer service with full feedback and support.
Q: Why do you have so low prices?
A: We are the cheapest on the web because we think as the customers!
Q: Where do I send my payment?
A: Information on where to send your payment is provided after you place
an order, and is sent directly to your e-mail address. Please, follow
the payment instructions carefully to avoid unnecessary delay.
Q: How long does it take for you to receive my Money Gram transfer?
A: Payments made by Money Gram are normally processed and cleared within 1
business day. Confirmation of payment will follow once payment has
cleared.
Q: What is the best method of payment?
A: Money Gram is the fastest, mail is the easiest and the cheapest method.
Q: What type of Money or Money Orders do you accept?
A: We accept Money Gram, In the future we will start accepting Credit
Cards. All prices are in US dollars if you want to exchange in your
local currency please go to www.xe.com
Q: How are products shipped?
A: We ensure that all packages are shipped with maximum discretion. Since
prescription is submitted, products are removed from their original
boxes and repacked with extreme care and precaution, specifically to
minimize shipment volume. Our organization name is not indicated on any
package and shipments are made from various shipping points in Europe
established in different countries to ensure maximum discretion and
highest probability of successful delivery. With custom we have 100%
success to USA, 100% success to any country of EU and 100% success to
Australia. Problems with custom are only in New Zealand.
Q: How are bulk/large quantity orders shipped?
A: If the order is large enough to not fit in the same shipment envelope
as a small sized order, we guarantee the order will be divided into the
necessary amount of packages. No matter how large your order is, we
reassure you the same discretion level and repackaging is used as with
a small sized order.
Q: How long does the shipping process take?
A: Estimated delivery time for our Shipment is: 10 days to USA, 14 to
Canada, Australia and Asia. 5 days to Europe ,7 days to Japan and 9
days to South Africa.
Q: Is there a possibility for a shipping delay?
A: There are occasions when delivery is delayed due to Postal Services
procedures (we ship only by regular mail, because it is the safest),
however in those occasions delivery might take a little longer, up to
about a month.
Q: What is the cost of shipping?
A: Cost of shipping to USA is 20 US$, cost for shipping within EU (
Europe) is 20 US$, cost for shipping for the rest of world is 20 US$.
Q: Do you ship to P.O. Boxes?
A: Yes, we ship to P.O. Boxes.
Q: Is a signature required for shipping?
A: Our shipping method requires no signature from your side upon delivery.
Q: Which country do you ship from?
A: We use various shipping points in different European countries.
Q: Which countries do you ship to?
A: We ship worldwide, except Australia and New Zealand.
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